
Please read this disclaimer carefully before utilizing the services of FZEIN (powered by PCC HELLAS). By engaging our services, you acknowledge and agree to the following structural and legal distinctions regarding your travel and medical care.
1. NOT A TRAVEL PACKAGE
FZEIN is structured to operate through separate contracts and, where applicable, linked travel arrangements. Whether a particular booking constitutes a package travel arrangement may depend on the specific services selected and the applicable law.
2. OUR ROLE AS A PATIENT ADVOCACY & COORDINATION SERVICE
FZEIN operates as an independent Patient Advocacy and Care Coordination Service, providing patient coordination, logistical assistance, and access to a trusted network of independent healthcare and hospitality providers.
We do not provide medical treatment, medical advice, or healthcare services. All treatment recommendations, clinical decisions, and healthcare outcomes are exclusively the responsibility of the treating medical professionals and healthcare institutions.
FZEIN is not a travel agency, tour operator, package travel organiser, or healthcare provider. We do not sell or market bundled travel and medical packages, nor do we offer transportation, accommodation, and medical services under a single agreement or all-inclusive price.
All healthcare, accommodation, transportation, and related services are provided by independent third parties under separate agreements between the patient and the respective provider.
3. SEPARATE CONTRACTS & INDEPENDENT LIABILITY
To ensure absolute transparency and compliance, you will book and pay for your required services through separate contracts with independent providers.
Medical Treatment: Your surgery booking terms, conditions, and all medical consent forms are strictly between you (the Patient) and the designated Hospital or Clinic. All medical treatment is governed exclusively under the laws of Greece, where the Medical Provider is based.
Accommodation & Transport: Your hotel stay and any flight arrangements are contracted directly between you and the respective hotel partner or airline. FZEIN may provide you with a targeted booking link or introduction, but payment is made directly to the service provider.
4. NO MEDICAL ADVICE OR MEDICAL LIABILITY
Members of any advisory panel act independently and do not establish a physician-patient relationship with the patient through FZEIN. FZEIN itself does not provide medical advice, medical diagnosis, or medical treatment.
Any information provided on this website, during a "Discovery Call," or within your customized proposal is for informational and logistical purposes only. Responsibility for clinical decisions, diagnosis, treatment, surgery, aftercare, and medical outcomes rests with the treating medical professionals and the Medical Provider facility.
5. NO GUARANTEE OF MEDICAL OUTCOMES
FZEIN does not guarantee any specific medical outcome, aesthetic result, recovery period, treatment success rate, or level of patient satisfaction.
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All medical outcomes depend on individual circumstances, the patient's medical condition, and the clinical decisions of the treating healthcare professionals.
6. CONSUMER RIGHTS
Nothing in this Disclaimer excludes, restricts, or limits any rights or remedies that cannot be excluded under applicable consumer protection laws or any other applicable legislation.